Last Updated: 30 May 2025
Introduction
At Zenthari, we are committed to protecting your privacy and ensuring that your personal data is handled responsibly. This Privacy Policy explains how we collect, use, store, and protect your information in compliance with the UK GDPR.
1. Data Controller
- Zenthari is the data controller responsible for your personal data.
- You can contact us at: support@zenthari.com
2. Data We Collect
We may collect the following types of personal data:
- Personal Identification: Name, email address, phone number
- Business Information: Company name, role, business address
- Technical Data: IP address, browser type, usage data
- Communication Data: Records of your interactions with us, including emails and messages
3. How We Collect Data
- Through our website contact forms
- During project discussions and consultations
- Via email and direct communication
- Automatically through cookies and analytics tools
- Through third-party platforms (e.g. LinkedIn forms, Airtable submissions)
4. How We Use Your Data
We process your data for the following purposes:
- Providing and managing our services
- Communicating project updates and support
- Improving our services and website performance
- Sending marketing communications (with your consent)
5. Legal Basis for Processing
We process your data based on one or more of the following:
- Consent: You have given clear permission for us to process your data.
- Contractual Obligation: Processing is necessary to fulfil our agreement with you.
- Legitimate Interest: To manage our business and provide services.
- Legal Obligation: To comply with applicable laws and regulations.
6. Sharing Your Data
We may share your data with trusted third-party service providers for:
- Hosting and maintaining our website
- Managing email and communications
- Analysing website performance and user engagement
All third-party services used comply with GDPR requirements.
7. International Transfers
Where data is transferred outside the UK (e.g. via tools like Airtable or Google), we ensure it is protected through mechanisms such as Standard Contractual Clauses approved by the UK regulator.
8. Data Retention
We only keep your data for as long as necessary:
- Client Data: Retained for the duration of the project and support period
- Marketing Data: Until you withdraw consent
- Financial Records: Kept for 6 years as required by law
9. Your Rights
You have the right to:
- Access your data
- Rectify inaccurate data
- Request data deletion
- Restrict processing
- Object to data processing
- Data portability
- Withdraw consent at any time by emailing support@zenthari.com or using unsubscribe links where applicable
10. Data Security
We implement measures to protect your data, including:
- Encryption of data in transit and at rest
- Access controls to prevent unauthorised use
- Regular security audits and software updates
11. Cookies and Tracking
We use cookies to enhance your experience. You can manage your cookie preferences through your browser settings.
12. Children's Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated date above.
Contact Us
If you have any questions about this Privacy Policy or your data rights, please contact us:
📧 Email: support@zenthari.com